At Atelier Charisma, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, interact with our products and services or engage with us in any other way. By using our website or providing us with your personal information, you agree to the terms and conditions outlined in this Privacy Policy.

1. The Information We Collect:

(A) Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment details when you make a purchase or sign up for our newsletter.

(B) Website Usage Information: We may collect information about your device, IP address, browser type, and operating system when you visit our website.

(C) Cookies: We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie settings through your browser preferences.

2. Use of your Information:

(A) Process Your Orders: We use your personal information to process and fulfill your orders and to communicate with you regarding your purchases.

(B) Marketing Communications: With your consent, we may send you promotional emails and newsletters about our creations, offers, and events. You can unsubscribe from these communications at any time.

(C) Improve Our Services: We analyze website usage data to improve our website, products, and services based on customer preferences and browsing behavior.

(D) Legal Compliance: We may disclose your personal information to comply with legal obligations or respond to lawful requests from competent authorities.

3. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no transmission or storage of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before providing any personal information.

6. Your Rights:

You have the right to access, update or delete your personal information held by us. You can exercise this right by contacting us through the contact information provided at the end of this Privacy Policy. Please note that we may need to verify your identity before processing your request.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at info@ateliercharisma.com. Our dedicated team will be happy to assist you.

Thank you for trusting Atelier Charisma with your personal information. We are committed to safeguarding your privacy and providing you with the best possible experience when interacting with our brand.

Last updated: 16 September 2023