Creations
Extrait de Parfum, often referred to as perfume extract, represents an exceptionally concentrated rendition of a fragrance, boasting the utmost concentration of aromatic essences. Our formulations feature a remarkable 33% perfume oil content, rendering it the most potent and enduring olfactory choice available. Conversely, Eau de Parfum embodies a diluted iteration with approximately 15% perfume oil. While Eau de Parfum ensures a lingering scent, Extrait de Parfum elevates longevity further, delivering an intensified and profoundly enriching aromatic journey.
The vast majority of Atelier Charisma's creations are meticulously crafted with natural ingredients, reserving the incorporation of synthetic fragrance notes solely when absolutely necessary and when their inclusion unequivocally enhances the fragrance profile without compromise.
Please be aware that individual experiences may differ, yet when indulging in our Extrait de Parfum, anticipate the fragrance lingering on the skin for approximately 12 to 16 hours.
Given the unique nature of every individual's skin, it's imperative to recognize that Extrait de Parfums might not be suitable for those with particularly sensitive skin or allergies. We strongly advise conducting a patch test prior to introducing any new fragrance, ensuring potential reactions are identified beforehand. For further inquiries on this matter, we encourage you to reach out to our dedicated customer service team.
For optimal preservation of your Extrait de Parfums, ensuring their enduring quality and potency, it is imperative to adhere to the following guidelines:
- Maintain a cool, shaded environment for your fragrance vials. Exposure to excessive heat, sunlight, and moisture can hasten the degradation of fragrance molecules. Thus, it is advisable to store your fragrances in a cool, dimly lit space, such as within a dresser drawer or secluded cabinet.
- Steer clear of storing the fragrance in bathroom spaces. Bathrooms, typically warm and humid environments, can expedite the decomposition process of fragrances. Opt for an alternative storage location to safeguard the integrity of your scent.
- Shield the bottle from direct sunlight. The sun's rays possess the capacity to diminish the fragrance's potency over time. Therefore, it is paramount to house your fragrances in areas shielded from direct sunlight exposure.
- Mitigate temperature fluctuations. Drastic shifts in temperature can adversely affect the fragrance's composition. Refrain from storing your fragrances in locales prone to significant temperature oscillations, such as adjacent to radiators or near windows.
In response to the ambiguity surrounding fragrance purchases made without the chance for in-person testing, we've launched a sampling service. As an added perk, upon purchasing a sample, you'll enjoy a €10 discount when you opt for the full-sized bottle.
In the beauty industry, a significant concern revolves around the testing of products on animals. We vehemently oppose this practice and refuse any association with it. Our stance is unwavering: Atelier Charisma maintains a stringent policy against animal testing. Rest assured, every creation from Atelier Charisma is cruelty-free and devoid of any animal-derived olfactory elements.
Our creations transcend gender, offering a unisex and genderless experience, inviting all to revel in the world of Extrait de Parfum.
For optimal enjoyment and lasting allure, it is advised to apply fragrance delicately to pulse points, such as the wrists, neck, and behind the ears. The natural warmth of these locales facilitates the activation of the fragrance, allowing its exquisite aroma to gracefully unfold over the course of the day. Furthermore, it is recommended to refrain from rubbing the wrists together post-application, as this may compromise the integrity of the fragrance molecules, diminishing its enduring essence.
While there exist no rigid directives concerning fragrance application across seasons or climates, it merits consideration that certain scents might harmonize better with particular weather or environmental conditions, owing to their aromatic compositions. For instance, the allure of lighter, invigorating fragrances often peaks during summer, whereas the embrace of richer, more opulent scents tends to flourish in the winter chill. Ultimately, selecting and applying fragrance remains a deeply individual choice, guided by personal inclinations.
Orders
1. Check your email, we will send you a confirmation email with tracking information. Look for this email in your inbox or spam folder.
2. Contact our customer service, If you can't find the tracking information, reach out to our customer service department. Provide your order number and ask for an update on the status of your order.
Keep in mind that tracking information may not be available immediately after placing your order, especially if it hasn't been shipped yet.
We endeavor to dispatch each order promptly upon placement. Deliveries within the Netherlands may require up to 2 business days, while deliveries to addresses outside the Netherlands may span between 3 to 5 working days.
Presently, our accepted payment methods encompass American Express, Apple Pay, Ideal, Mastercard, Maestro, Unionpay, Visa, and Klarna.
Shipping costs are waived for orders exceeding €150, while rates fluctuate depending on the destination of shipment. Click here for detailed information.
Should you have any inquiries pertaining to your order, kindly complete the "Contact Us" form, ensuring to include your order confirmation number for expedited assistance in locating your order.
We offer European Shipping to the following Countries:
The Netherlands, Belgium, Luxembourg, Germany.
Europe zone 1: Austria, Croatia, Czechia, Denmark, Estonia, France, Hungary, Italy, Lithuania, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
Europe zone 2: Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria,
Finland, Georgia, Greece, Norway, Sweden, Switzerland, Ukraine.
A discount code can be applied at the checkout page.
You can leave a special delivery instruction with your order, we will do everything in our power to fulfill this instruction. If we aren't able to fulfill this instruction we will contact you as soon as possible to discuss the next steps.
Should your order fail to arrive punctually, there are several avenues you may pursue:
- Verify the estimated delivery timeframe: Refer back to the confirmation email to ascertain whether the anticipated delivery window has elapsed. Occasionally, delays may arise due to a variety of factors.
- Engage our customer service team: Promptly contact us and furnish your order number. We shall promptly investigate the status of your order and furnish you with pertinent updates.
Returns
Our dedication lies in ensuring your utmost contentment with our offerings. Should your experience fall short of expectations, we extend the opportunity for product return within 14 days of receipt. To qualify for a refund, kindly ensure the product remains unutilized, encased in its original packaging, and accompanied by proof of purchase.
It's important to note, given the intrinsic nature of our goods, we are unable to accept returns for utilized items or those lacking their original packaging.
Upon meeting return eligibility criteria, we shall promptly reimburse the purchase sum within a 30-day window subsequent to receiving the returned item, utilizing the identical payment method employed for the initial transaction.
If you meet the eligibility criteria, we will reimburse the purchase price, exclusive of any refund expenses.
Customer Service
You may reach out to our esteemed customer service team by filling out the 'contact form' conveniently located at the bottom of this page.
Owing to temporal disparities, there may be a delay of up to 12 hours before you receive a response from our esteemed Customer Service team. However, during the hours of 8 a.m. to 7 p.m. (Amsterdam time), anticipate a prompt reply within a mere 2 hours.
Atelier Charisma
Should you aspire to join our esteemed network of retailers, please don't hesitate to reach out via email to info@ateliercharisma.com or by completing the form on our wholesale inquiry page. Upon receipt of your correspondence, we will promptly evaluate the potential for partnership and be in touch accordingly.
We are continually seeking individuals who share our passion and are eager to contribute to bringing our vision to life. Please feel free to send an email to info@ateliercharisma.com containing your comprehensive details and relevant experience.
This will enable us to assess your suitability for potential collaboration. If you're interested in a partnership or becoming an ambassador for our brand, we invite you to contact us for further information.
Olfactory Notes
A highly regarded and widely used fragrance note in the world of perfumery. In perfumery, the oil extracted from its rind is highly valued for its bright, uplifting, and refreshing scent. The fragrance note of bergamot is a top note, meaning it is one of the first scents you will notice when you apply our creation. The aroma of bergamot is best described as tangy, sharp and slightly sweet, with hints of lemon and green tea. It's fresh and zesty character is used with the aim to evoke feelings of happiness, energy and positivity.
An exceptional fragrance note that adds a compelling aroma to the blend but also holds various intriguing subtleties. Originating from the clove tree, this versatile spice is cherished for its warm, sweet and spicy scent profile. Clove is often paired with other spices and floral or citrus notes to create complex and intriguing perfume compositions. Clove evokes a warm, spicy and slightly bitter scent to our creation.
A captivating and complex scent component, with origins tracing back to the guaiacum tree, typically found in the dense forests of Central and South America. Characterised by its warm, woody and slightly smoky aroma, guaiac wood infuses air of depth and sophistication to our creation.
Kamfer has a characteristic aroma that can best be described as fresh and cooling. Kamfer is derived from the Cinnamomum camphora tree found in Southeast Asia. It is used in Grandeur to provide unique olfactory effects, adding complexity to the creation by enhancing other notes and adding depth.
A resin that is extracted from the stem of the plant known as Commiphora erythraea. It is commonly referred to as sweet myrrh. The scent of opoponax is warm, balsamic and slightly vanillic. It has a resinous, almost amber like character and its aroma is both soothing and uplifting. Its warm and earthy scent is often associated with spirituality and grounding and it has been used for centuries in various cultures for its healing properties. Opoponax adds depth, warmth and a touch of mysticism to our outstanding creation.
A fragrance note that originates from the resinous heartwood of the tropical Agar Aquilaria tree. The fragrance note of oudh is obtained through a complex process that involves the extraction of resin from the Aquilaria tree. Oudh is prized for its rarity and luxuriousness and it is often considered a symbol of status and wealth. Oudh evokes a sense of luxury, sophistication and exoticism to our creation.
A fragrance note that has captivated perfume enthusiasts for centuries with its enchanting aroma and versatile olfactive profile. Originally hailing from Southeast Asia, patchouli is a herbaceous plant belonging to the Lamiaceae family, a cousin of mint and sage. Its enthralling scent, derived from the extraction of essential oils found within its leaves, has enriched the world of perfumery since ancient times. Distinctly recognisable for its earthy, woody and musky aroma, patchouli exhibits an extraordinary versatility in our creation.
An enchanting essence derived from the Styracaceae family of trees, creates an air of sophistication and allure to perfumes, exuding a powerful yet sensuous aroma. The allure of the authentic and complex aroma of natural Styrax remains, making it a highly sought after ingredient among perfume experts. Its exquisite and seductive scent imparts depth and longevity to our creation.
A fragrant grass native to India and is a well know fragrance note. The essential oil of vetiver is derived from the roots of the plant and has a distinctive earthy and woody odor. It is often described as deep and smoky with notes of leather and tobacco. Vetiver also has a slightly sweet and citrusy undertone that adds complexity to its fragrance profile. It is frequently used for its long-lasting and rich aroma. Vetiver is an intriguing and sophisticated scent that exudes depth and complexity in our creation.
Contact our customer service
If you have not found the answer you require after reading the frequently asked questions, please feel free to contact our customer contact team.